CRM - Satisfaction

We would also like to take the opportunity to advise you that we will be issuing our seventh Customer Satisfaction Survey in October. The format remains unchanged, however we have had feedback from a number of you that you would like to complete the survey on a more personal basis. To facilitate this your customer representative will contact you to either arrange for the survey to be added as an agenda item in your next operational meeting or alternatively complete the survey over the phone.

Feedback from previous surveys has enabled us to put together effective bespoke customer action plans.

We ask for your continued support in completing the survey. Your input is invaluable to helping us shape and improve the service that we offer to you.

Any Questions?
If you have any questions for Customer Relationship Management please submit a CRM question/enquiry.