![]() |
For advice on SPA processes and general xoserve issues you can contact
the Customer Relationship Management team using the following numbers:
| PROCESS | CONTACT NAME | TELEPHONE NUMBER |
| Strategic Issues | Helen Field Brendan Gill |
0121 623 2536 0121 623 2450 |
| Escalated Queries | Tracey Barber Bhupinder Basra |
0121 623 2556 0121 623 2522 |
| Advice on SPA processes and report provision | Externalrequests.spa@xoserve.com |
N/a |
| Advice on Query Resolution | N/a | Use contact numbers listed on ConQuest Contact resolution text of queries. |
| Customer Complaints | See procedure | Customer Complaints Procedure |