Customer Experience Team
Whatever your needs, our team is here to help.
We make sure that all our people understand your priorities as a customer.
We are here when you need us, whether it's just to offer friendly guidance to new market entrants, or to assist customers in solving more complex issues.
Customer Care
Have an urgent activity and need our input?
Our Customer Care Team are here to understand your requirements and co-ordinate Xoserve's support in a timely and effective manner.
Email us with a query
Customer Care are also here to support you if you want to make a complaint
Our dedicated Issue Resolution Team sit here too, so in the event of an Incident, you can be confident that we’re communicating the latest details and path to resolution as swiftly as possible.
Customer Advocacy
Our Customer Advocate Team is here to develop our DSC customer relationships and be your organisation’s voice within Xoserve.
We will support with your strategic requirements and represent you at all levels within Xoserve.
Email us with a query.
Constituency Meetings
The Customer Advocate Team regularly hold meetings across all our customer segments.
Click here to go to our dedicated Constituency Meetings page.
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