Publications

How to Recognise an NDM Consumption Adjustment and Complete the Adjustment Template - Version 5 (Oct 2011)
(Acrobat PDF - 3.3MB)

USRV Over25k Transfer Template (Aug 2011)
(Word Doc - 34KB)

USRV Email Enquiry Template (Aug 2011)
(Word Doc - 33KB)

Xoserve Corrector Tolerance Checker (Mar 2011)
(Excel Spreadsheet - 44KB)

How to Identify USRVs that are over 30 months Old (Mar 2011)
(Acrobat PDF - 306KB)

How to Confirm Contract Details for DUP Contacts (Aug 2008)
(Acrobat PDF - 123KB)

ConQuest Operational Contact Code Descriptions - Version 16 (March 2010)
(Acrobat PDF - 98KB)

External Operational & Invoicing ConQuest User Guide - Version 4 (22.06.05)
(Acrobat PDF - 5.4MB)

Query Management – the Way Forward – Appendix M - Executive Summary - Version 7 (web) (21.06.05)
(Acrobat PDF - 23KB)

Query Management – the Way Forward – Appendix M1 - Version 6 (web) (21.06.05)
(Acrobat PDF - 174KB)

Query Management – the Way Forward – Appendix M4 - Version 6 (web) (21.06.05)
(Acrobat PDF - 47KB)

Query Management – the Way Forward – Appendix M8 - Version 4 (web) (21.06.05)
(Acrobat PDF - 48KB)

Shipper Data Extract - Version 4 (web) (21.06.05)
(Acrobat PDF - 47KB)

Filter Failure Bulk Upload Facility V4 (May 2006)
(Acrobat PDF - 109KB)

Shipper Internet Access – Authorised Representatives Version 1.5 (11.01.05)
If you require access to ConQuest please contact the CLC team to obtain a copy of the access request form via the box account: customerlifecycle.spa@xoserve.com

User Guide for External ConQuest Users – Filter Failure Process – Version 5 (May 2006)
(Acrobat PDF - 538KB)

ConQuest Invoicing Contact Code Descriptions V2 (01.06.06)
(Acrobat PDF - 120KB)

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