System Outages and Maintenance

Outage and maintenance information for UK Link, CMS, DES, Gemini and IX.

Current System Status

Performance Issues when processing outbound files from AMT MarketFlow.

This page is only updated during working hours: Monday to Friday 09:00 to 16:30.

For out-of-hours service, please use Help and support

Standard Maintenance Windows

Our standard maintenance windows allow essential work and business critical updates to be processed. Our maintenance windows are timed to coincide with the quietest times of the day, to ensure there is as little disruption as possible to the industry.

Download the Daily Standard Maintenance Windows planner.

Check System Status and Maintenance Information

UK Link Status and Maintenance

UK Link Status

We are currently experiencing performance issues with our AMT MarketFlow application which is delaying the processing and issuing of outbound files to our customers.

Click here for more information.
 

This system is closed for maintenance between 05:00 and 07:00 Monday to Sunday.

Contact Management Service (CMS) Status and Maintenance

CMS Status
No current issues
No planned outage

This system is closed for maintenance between 12:00am and 07:00 Monday to Friday.

Data Enquiry Service (DES) Status and Maintenance

DES Status
No current issues
No planned outage

This system is closed for maintenance between 05:00 and 07:00 Monday to Friday.

Gemini Status and Maintenance

Gemini Status
No current issues
Planned extended outage happening on Sunday 5th July, between 05:00 and 13:00

This system is closed for maintenance between 03:15 and 04:15 Monday to Friday, as well as 03:00 to 05:00 on Sundays.

Information Exchange (IX) Status and Maintenance

IX Status
No current issues
No planned outage

There is no maintenance window for IX.

Network Companies Documents

There are no current issues with Network Companies Documents.

Gemini e-Training Documents

There are no current issues with Gemini e-Training Documents.

UK Link Documents

There are no current issues with UK Link Documents.

Joint Office Diary Find My Supplier Log a system fault

Thank you for your feedback