System Outages and Maintenance

Outage and maintenance information for UK Link, CMS, DES, Gemini and IX.

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This page is only updated during working hours: Monday to Friday 9:00am to 4:30pm

For out of hours service and information, contact the Service Desk below or on 0845 600 0506.

Contact Service Desk

Current System Status

All systems are currently running as normal. 

This page is only updated during working hours: Monday to Friday 9:00am to 4:30pm.

For out-of-hours service, please access the Service Desk Portal or call 0845 600 0506.

Standard Maintenance Windows

Our standard maintenance windows allow essential work and business critical updates to be processed. Our maintenance windows are timed to coincide with the quietest times of the day, to ensure there is as little disruption as possible to the industry.

Download the Daily Standard Maintenance Windows planner.

Check System Status and Maintenance Information

UK Link Status and Maintenance

UK Link Status
No current issues

We are happy to confirm that the Minor Release Drop 7 UK Link implementation is on track to begin on Saturday 4th July from 4.30am. We expect these activities to be completed by approximately 9am. You can find out more details about this release on our Minor Releases page.

If you have any questions or would like more information about these activities, please contact us at UKLinkDelivery@xoserve.com. 

This system is closed for maintenance between 5:00am and 7:00am Monday to Sunday.

Contact Management Service (CMS) Status and Maintenance

CMS Status
No current issues
No planned outages

This system is closed for maintenance between 12:00am and 7:00am Monday to Friday.

Data Enquiry Service (DES) Status and Maintenance

DES Status
No current issues
No planned outage

This system is closed for maintenance between 5:00am and 7:00am Monday to Friday.

Gemini Status and Maintenance

Gemini Status
No current issues
Planned extended outage happening on Sunday 5th July, between 05:00 and 13:00

This system is closed for maintenance between 3:15 am and 4:15 am Monday to Friday, as well as 3:00 am to 5:00 am on Sundays.

Information Exchange (IX) Status and Maintenance

IX Status
No current issues
No planned outage

There is no maintenance window for IX.

Network Companies Documents

There are no current issues with Network Companies Documents.

Gemini e-Training Documents

There are no current issues with Gemini e-Training Documents.

UK Link Documents

There are no current issues with UK Link Documents.

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