Our Exec Team

Xoserve's Executive Team works together to manage the day-to-day running of Xoserve and to help the organisation meet its goals and satisfy its customers.

Sian Jones – Chief Executive Officer

Sian joined Xoserve as CEO in June 2017, having previously worked for Accenture, where she helped launch Sainsbury's first online grocery shopping service and the Nectar Loyalty Card scheme.

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Ranjit Patel – Chief Customer Officer

Ranjit joined Xoserve in January 2018, bringing his experience in management consultancy, telecommunications and the retail sector to his new role as Chief Customer Officer. His priority is ensuring that Xoserve listens to and partners with its customers, and can deliver on its promises.

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Sandra Simpson – Chief People Officer

Sandra has worked in the gas industry for over 25 years, having joined British Gas in 1990 and moving to Solihull in 1995. She joined Xoserve in 2005 as Application Support Manager and now leads our Operations Department, ensuring that we deliver our critical services reliably, efficiently and securely.

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Vicky Palmer – Business Strategy Director

With a background in retail, Vicky has worked in the gas industry since 1990. After joining British Gas in their IT Department, she progressed through a number of roles before leading the Service Delivery Team at Xoserve. She now has executive responsibility for guiding Xoserve's Strategy.

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Clive Nicholas – Chief Commercial Officer

Clive was one of Xoserve's founding Executive members, before moving on to head up retail strategy for Southern Water and consult for large energy and water retailers. He returned to Xoserve in 2017 and is now responsible for building a cohesive commercial unit within the organisation.

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Lee Foster – Chief Technology Officer

Having worked in the gas industry since 1994, Lee Foster has been part of the Xoserve team since the company was formed. He has worked on a wide range of projects for numerous platforms, many of which he now oversees in his role as Chief Technology Officer.

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Steve Rist - Operations Director

Since beginning his career as a project manager, Steve has worked as a CEO, CCO, CIO and CTO for a broad range of companies, where he has an outstanding history of delivering digital transformation. As Operations Director, he is keen to support our strategies and make our customer experience accessible and simple to work with.

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