Delay in Issuing Actual Daily Reads file (DLC) to Shippers

Delay in Issuing Actual Daily Reads file (DLC) to Shippers

XCE1819 - Delay in Issuing Actual Daily Reads file (DLC) to Shippers

Last updated on 01 Mar 2019

Published on 01 Mar 2019

Dear Colleague,

Please find below details of a new issue relating to Class 1 reads.  

Title:

Delay in Issuing Actual Daily Reads file (DLC) to Shippers

Description:

On 1st March 2019 a P2 incident (966022) was raised due to a batch failure which resulted in a delay issuing the actual daily reads (DLC file) to Shippers. The files were issued at 3:00pm on 1st March when they should have been issued by 2:30pm.

Purpose of Comms:

To notify Shippers of issues relating to Class 1 Daily Reads

Customers Impacted:

Shippers and Networks

Process Impacted:

-       Class 1 Daily Reads sent to Shippers

-       Gas allocations in Gemini

-       Unidentified Gas (UIG) allocations

Impact to Customers:

-       Gas allocations for Class 1 meter points were based on estimates for GFD 28th February 2019

-       UIG allocation was based on estimates for GFD 28th February 2019

-       Shippers have not received actual reads on 1st March in the daily reads file (DLC) for GFD 28th February 2019.

Impact Date:

28th February 2019

Cause:

Batch failure in UK Link

Resolution Timescales/Date:

The DLC files were processed and issued at 3:00pm

 

Please contact your Customer Advocate if you have any questions.

Kind regards,

Eamonn Darcy – Customer Office Co-ordinator

Xoserve