Bal joined Xoserve initially as Head of HR in June 2016, bringing with her more than 20 years’ experience and is a Fellow Member of the Chartered Institute of Personnel and Development. Her previous roles include Assistant Director of Resources for Warwickshire Police and Head of HR for the National Farmers’ Union and the Air Ambulance Service. She is an experienced and strategic workforce leader with a track record of leading and supporting large workforces through key transformational change programmes.
Bal quickly made an impact by changing the focus of the HR team as she strongly believes that people are an organisation’s most important asset, and this is particularly true for Xoserve, where our people’s expertise is vital to the energy industry. There is a proven link between highly engaged people and excellent customer service and it is Bal’s priority to put people at the heart of everything Xoserve does and to recruit and retain the right people to move the business forward.