Welcome to Xoserve - At the heart of the GB Gas Industry
At the heart of the UK Gas Industry

Service Desk

If you need to raise a request or log an incident related to one of Xoserve’s business applications (Data Enquiry, IX, IX Files, Contact Management System and Gemini), please contact the IS Service Desk on 0845 600 0506 / +44 (0)121 623 2858 or email servicedesk@xoserve.com.

You can also advise Xoserve of an incident or issue with a system by visiting this page and completing the relevant Service Desk Request Forms.

For general and process queries, please contact our Query team here.

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