Help us to help you. Please advise the Xoserve Service Desk if you have any planned outages so that we can arrange the appropriate support and reduce the volume of tickets raised and investigated unnecessarily. The Service Desk can be contacted on 0845 600 0506 if you are based in the UK, or +44 (0)121 623 2858 if you are based overseas. Or you can email email@example.com
This is also to ensure that any business critical files that require your immediate attention can be issued to you in a timely manner.
Please contact firstname.lastname@example.org if you would like more information.