Welcome to Xoserve - At the heart of the GB Gas Industry
At the heart of the UK Gas Industry

Commercial Services

Commercial Services offer a cost-effective and timely alternative to the pre-defined services under the User Pays contract or Modification proposal route.

The bespoke nature of our role means that we will assess any request to see if we can help. Some of the services we currently offer are:

  • Reports

Bespoke reports are developed and built to order and delivered on a one-off, quarterly or monthly basis. Previous examples built and delivered to customers’ specifications are:

    • Primes and Subs Report
    • AQ Report
    • Last Inspection Date Report
    • Bypass Report
    • Enhanced User Portfolio Report
  • Duplicate Files

We can provide duplicate invoice files, supporting back-up data and other non-invoice files. If you are interested in requesting duplicate invoice files please complete the Duplicate Invoice Data Request Template V3 and forward the completed document to commercial.enquiries@xoserve.com.

  • Gemini Application Programming Interfaces (API) Testing Environment

Trial and test planned APIs in a safe, offline mirror image of the Gemini environment. If you are interested in accessing the testing environment please complete the Gemini API Test Environment Access Request V3 template and forward the completed document to commercial.enquiries@xoserve.com.

  • Training Workshops

We offer tailored training sessions on industry topics such as Annual Quantity (AQ), Supply Point Administration (SPA) and Review of Gas Metering Arrangements (RGMA). Sessions can be held at your offices or at Xoserve’s offices in Solihull.

  • Expert Analysis and Resolution Service

With our wealth of knowledge, we are able to offer expert analysis and recommended solutions to your problems.

For more information on the Commercial Services route or if you have any requirements you believe we can help you with, please contact the Customer team via email commercial.enquiries@xoserve.com.

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