Welcome to Xoserve - At the heart of the GB Gas Industry
At the heart of the UK Gas Industry

Commercial Services FAQs

  • Please send a brief outline of your request to commercial.enquiries@xoserve.com to discuss it with a member of the Customer and Contracts team.

  • We currently provide a large number of bespoke reports, deliver duplicate files, grant access to the Gemini Application Programming Interfaces (API) testing environment, deliver training sessions and expert analysis and resolution. We will always look into the possibilities of facilitating requests from our customers if industry governance permits us to assist.

  • No, prices are quoted on a no obligation basis; however, you must accept the price and sign the subsequent contract before we can deliver your service.

  • Commercial Services are offered over and above those that we provide under the Data Services Contract (DSC). Costs to deliver these services must be recovered for the time and effort taken by Xoserve to deliver them.

  • We will always look at the feasibility of changing your report to best suit your needs, but please be aware that changes midway through a contract may be subject to additional charges. We will always let you know in advance if an additional charge will be incurred.

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