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At the heart of the UK Gas Industry

M Number Creation

*IMPORTANT*: From 21st April 2016, the Shipper raised M Number Creation (MNC) process will no longer be managed through the Contact Management Service (CMS).  Any Shipper requests from 5:00pm on 21st April should be submitted using the following process. Until this time, all submissions should continue to be submitted via CMS.


This process is to be used when a Shipper requests for Xoserve to create a Meter Point Reference Number (MPRN) for a Live Supply Point where UK Link has no live record. The Supply Point may or may not have a Meter Asset attached. This process is not for new connections.

Where a new connection has been performed (including flat conversions) and the MPRN is known from the tag on the service, a FOM Contact should be raised by the UIP via the Contact Management Service (CMS).

All requests should be submitted via email to xoserve.mprncreation@xoserve.com using the Excel template here.

Please follow the User Guide when submitting M Number Creation contacts. The guide contains extensive information on the process, files, rejections, hints and tips and FAQs. This can be accessed when clicking the MNC User Guide below.

MNC User Guide Thumb

If you require further information on this process please email xoserve.mprncreation@xoserve.com or contact the Xoserve CMS helpline on 0121 713 4903.

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