Ranjit joined Xoserve as Chief Customer Officer in January 2018, bringing experience from the management consulting, telecoms and retail sectors. Ranjit has held roles in customer management, product management and technology delivery.
He led customer teams at BT’s wholesale division, where market competition and regulatory governance frameworks feel very similar to the environment in which Xoserve needs to excel in today. Most recently he has been the Director of Business Change Delivery at Clarks, the global footwear company.
Ranjit is particularly passionate about helping organisations to realign their purpose, practices and culture through customer-centric thinking.
Ranjit priority is to ensure that Xoserve listens to and partners with its customers, and has the organisational capabilities to deliver on its promises.