Welcome to Xoserve - At the heart of the GB Gas Industry
At the heart of the UK Gas Industry

Steve Adcock – Chief Information Officer (CIO)


Steve started his career in the UK gas market in an engineering capacity for 10 years before moving to work in the regional Marketing team on developing domestic central heating sales, design and procurement systems. This was then followed by a role leading the implementing of a field system during the move from a regional to national business model for British Gas Service. In the mid-90s, Steve joined Transco and held a number of management roles across Business Operations, Regulatory and Customer Engagement and Service Development. In 2003 Steve worked on the creation of Xoserve to support National Grid distribution network sales before taking up a commercial role in the newly formed business. He joined the Xoserve Exec team in 2009, in which he today holds the position of Chief Information Officer.

Steve is passionate about promoting technology as an enabler in addressing business issues and meeting market demands. He is committed to ensuring that Xoserve continues to improve its change programme delivery capabilities and works as ‘One Team’ with its technology partners to achieve success. Steve is a strong advocate of developing and sharing strategic investment plans across the industry to ensure the market achieves the right solutions at the right time.

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