Data Centre (DC) Exit Programme, Enhanced File Transfer (EFT) Disaster Recovery Testing

On Sunday 16th February, the DC Exit programme will conduct an EFT Disaster Recovery (DR) testing exercise.

Published on 03 Mar 2020

After the successful delivery of the Enhanced File Transfer (EFT) production service, into TCS’ Enterprise Cloud Platform (ECP) Data Centre (DC) on Sunday 16th February, the DC Exit programme will conduct an EFT Disaster Recovery (DR) testing exercise.

What is the purpose of the disaster recovery exercise?

This is a planned annual test to prove the DR capabilities and procedures for EFT.

When will the disaster recovery exercise take place?

The activity will be carried out during the standard UK Link maintenance window and will not impact the availability of the service.

Disaster recovery activities will follow the below timings:

  • Failover starts on Saturday 7th March, at 5am and will finish at 7am
  • Failback starts on Sunday 8th March, at 5am and will finish at 7am UK.

What contingency dates have been agreed?

Please be aware that the confirmed EFT DR contingency dates have been agreed, and are scheduled to be carried out during the standard UK Link maintenance window on:

  • Failover starts on Saturday 14th March, at 5am and will finish at 7am
  • Failback starts on Sunday 15th March, at 5am and will finish at 7am UK.

Where can I find out more information?

If you would like to find out more about the DC Exit Programme please visit our webpage on xoserve.com.

Do you have any questions?

If you have any issues contact the Xoserve Service Desk on 0845 600 0506, or alternatively via email at servicedesk@xoserve.com.