Our final 2020 Business Plan is now available

Our 2020 Business Plan reflects our extensive customer consultation and was approved by the Xoserve Board on 23rd January 2020.

Published on 31 Jan 2020

We have finished our annual Business Planning cycle with the publication of our approved 2020 Business Plan.

Our Business Plan reflects our extensive customer consultation and was approved by the Xoserve Board on 23rd January 2020.

The Plan sets out our budget for the financial year (commencing 1st April 2020), and provides forecasts for the next two financial years.

“Throughout the consultation process our focus has been on engaging with customers to understand the pressures they face, as well as helping them to understand the necessity of the investments being proposed” explains our Head of Partnerships and Propositions, Dave Turpin. “We believe that our 2020 plan delivers the investments that our customers and the market require, whilst recognising the very real cost challenges that exist.”

We have provided a recap of our strategy and our goals for the next three years. The guide also includes a reminder of our planning assumptions and a summary of the consultation process. There is also a suite of financial schedules with key information on our expenditure requirements and how these are funded by our customer constituencies.

We expect to share our initial thoughts on our 2021 Business Plan this summer.

Business Plan 2020 Final Document

Last updated on 31 Jan 2020

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