As organisations across the world move to respond to the COVID-19 outbreak, we remain committed to ensuring our ongoing ability to support customers over the coming weeks.
To learn more, and stay updated on Xoserve's efforts, visit our dedicated page: www.xoserve.com/covid-19/
Seasonal Normal Review – UK Link System Updates - Saturday 11th July 2020
We are happy to confirm that the planned UK Link system updates required to support this year’s Seasonal Normal Review will commence from 4.30am on Saturday 11th July. Updates are expected to be complete by approximately 9am.
You can find more details on the Seasonal Normal Review page on our website, but if you need any further information or have any questions, please contact us via UKLinkDelivery@xoserve.com.
We will email you once the implementation has completed on Monday 13th July.
Xoserve Portal Outage - Saturday 11th July and Sunday 12th July 2020
The Xoserve Service Desk Portal will be unavailable from 5:00am – 7:30am on Saturday 11th July and Sunday 12th July 2020 due to essential maintenance work. If you have any service requests or queries, please call 0845 600 0506 or +44 (0)121 229 2858 or email firstname.lastname@example.org.
There are currently no known issues with Xoserve systems.
Gemini Re-Platforming Project - Wednesday 1st July, 4pm
If you are experiencing an issue with any Xoserve system or service please email our Service Desk on email@example.com.
There are currently no known allocation issues. Any issues identified within D+5 Closeout will be communicated here.
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