System Outages and Maintenance

Outage and maintenance information for UK Link, CMS, DES, Gemini and IX.



This page is only updated during working hours: Monday to Friday 9:00am to 4:30pm

For out of hours service and information, contact the Service Desk below or on 0845 600 0506.

Contact Service Desk

Current System Status

All systems are currently running as normal. 

This page is only updated during working hours: Monday to Friday 9:00am to 4:30pm.

For out-of-hours service, please access the Service Desk Portal or call 0845 600 0506.

Standard Maintenance Windows

Our standard maintenance windows allow essential work and business critical updates to be processed. Our maintenance windows are timed to coincide with the quietest times of the day, to ensure there is as little disruption as possible to the industry.

Download the Daily Standard Maintenance Windows planner.

UK Link Status and Maintenance

UK Link Status
No current issues

On Sunday 22nd September 2019, there will be a planned extended outage from 5am to 11am on Xoserve systems.  During this outage period there may be disruption to our service and customers may not be able to log into UK Link and the Data Enquiry Service.  If you require any further information or have any questions, please contact me via uklink@xoserve.com

This system is closed for maintenance between 5:00am and 7:00am Monday to Sunday.

Contact Management Service (CMS) Status and Maintenance

CMS Status
No current issues
No planned outages

This system is closed for maintenance between 12:00am and 7:00am Monday to Friday.

Data Enquiry Service (DES) Status and Maintenance

DES Status
No current issues
No planned outage

This system is closed for maintenance between 5:00am and 7:00am Monday to Friday.

Gemini Status and Maintenance

Gemini Status
No current issues

The planned Gemini GB Charging and Incremental (IP PARCA) implementation activities for the Capacity V Nomination Report and IP PARCA Incremental changes will take place during the standard maintenance window on Sunday 8th September, between 3am and 5am.

This system is closed for maintenance between 3:15 am and 4:15 am Monday to Friday, as well as 3:00 am to 5:00 am on Sundays.

Information Exchange (IX) Status and Maintenance

IX Status
No current issues
No planned outage

There is no maintenance window for IX.

Network Companies Documents

There are no current issues with Network Companies Documents.

Gemini e-Training Documents

There are no current issues with Gemini e-Training Documents.

UK Link Documents

There are no current issues with UK Link Documents.

Thank you for your feedback