Shipper Resources List

UK Link Information Library

Your list of Shipper resources includes links to: System user guides, essential documents and process information.

UK Link Login

Documents from us

Documents available in the Resources area of the website include user guides for the Contact Management System (CMS), the Data Enquiry Service (DES) and Gemini, a Glossary of UK Link Terms and process information.

CMS Shipper Guide CMS Quick Reference CMS Screens
CMS System File Download CMS IE11 File Upload SPA Overview
SPA Transfer Process SPA Update Portal Access Control Security
CMS DTL Process and Guidance NTS Optional Rate RGMA / AQ Overview
AQ Process AQ Correction Presentation Read to Reconciliation Process
Billing and Invoicing Class Change Overview DES Overview
DES Service User Guide Non-Standard Sites Process for Shippers Glossary of Terms
Gemini Exit API Guidelines Billing Calendar  

You can also find these documents, and all of our documents, in the Resources area of the site.

Contact Management Service USRV

The User Suppressed Reconciliation Value (USRV) process has now finished. All associated documents have been archived. Please contact your Customer Advocate if you need to access any USRV documents.

Documents from the Joint Office website

The documents previously available from the Joint Office of Gas Transporters website can no longer be linked to. If you are interested in consulting these documents, please contact your Customer Advocate.

Videos hosted externally

The below links will take you to an external website to view videos. We are not responsible for the performance, content or security of external websites.

Unidentified Gas Settlement Current Arrangement (External) Unidentified Gas in Settlement (External)
DES Portal Overview (External) Shipper Portal Screens Walkthrough (External)

We are not responsible for the performance, content or security of external websites.

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