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Who we are

 

As the Gas Transporters’ Agent we enable the competitive market and provide centralised information and data services for gas transporters and shippers in Great Britain.

We work hard to develop solutions to the challenges that will be faced by the gas sector over the coming years. Key to our success is the considerable expertise of our staff – many of whom have worked in the industry for many years.

Delivering services

 

Xoserve delivers a range of services to the gas industry as set out in the Agency Services Agreement.

These services include enabling 4 million customers to switch gas supplier and handling around a million data enquires. It’s our responsibility to ensure that all users of the Gas Transporter networks are billed accurately. We invoice almost £4bn per annum on behalf of the Gas Transporters. 

Enabling change

 

The nature of our services demands that we have robust and responsive IT systems. We are constantly reviewing our IT estate and planning our Change Programme to ensure we retain our reputation for quality, security and reliability.

We work closely with the industry to develop and deliver requirements for the future whilst making sure we sustain the delivery of existing services and to facilitate introduction of new ones.

Sharing knowledge

 

We understand the importance and value of engaging with the industry and our Customer Teams established over a number of years ensure that we maintain close contact with our customers.

In addition to regular operational meetings and industry forums, we advise and support the industry on major issues such as Project Nexus to agree medium to long term requirements.

 

Latest Xoserve news

Xoserve Publications
CORPORATE BROCHURE
The 2013 Xoserve Corporate Brochure is now available … Read More… View the Corporate Brochure…
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Contact-Management
Xoserve Contact Management – Phase 2 Successful Go Live
8th April 2013 – Xoserve Contact Management – Phase 2 Successful Go Live. Xoserve is pleased to announce that the second phase of the Contact Management Service was successfully implemented over the weekend of 6th/7th April. All new contacts to Xoserve should be submitted using CMS (with the exception of ECO, Erroneous Confirmations – subject…
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Xoserve News
Project Smart Metering Portfolio – Foundation
Effective Switching Phase – Change Order 2528. Xoserve is pleased to announce the successful implementation of Change Order 2528. This represents the first of a number of tangible deliverables to facilitate the rollout of the Foundation Stage of the Smart Metering Implementation Programme by introducing new functionality to enable the capture of two new data…
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XoservePressRelease
Press release – March 27
Xoserve Press Release UK Link Programme -Xoserve Capgemini Press…
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