Contact Us

Who to contact

We're here to help


Useful resources

If you haven’t already, check out of ever-growing library of Training & Education and Resources
We also hold regular Training Events for you or your staff to book – come join us on one!

Xoserve system issues and process queries

Please raise a ticket via our Service Desk Portal and our team will get in touch.

Consumers Switching Gas Supplier

Useful information and who to contact with any issues switching Gas Supplier.

Media enquiries

Please email

All other queries

Please contact our Customer Experience Team who are ready to support you.
Our Customer team are also here to support you if you want to make a complaint.
If you have any feedback about our services, we’d love to hear them here.

Haven't found what you're looking for or not sure who to contact?

If you need general information about any of our products or services or just want to say hi – please complete the form below. 

Thank you for taking the time to contact us!

Resolving your issues and answering your queries are our top priority. We promise to get back to you as soon as possible.

Xoserve Limited

Lansdowne Gate

65 New Road


B91 3DL

  1. Telephone: 0121 229 2000