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Gemini - Incorrect Nomination Values

Background

On Sunday 15 March, we experienced a connectivity issue which affected nomination processing within Gemini. To ensure within-day nominations could still be confirmed, a correction was applied to update the impacted nomination values.

Following this activity, a secondary issue was identified where values displayed within the EU Nomination, Nomination, and Business Associate Balance screens appear duplicated for a small number of shippers.

Progress and next steps.

A fix has been successfully deployed to correct the duplicated values. All impacted shippers have been contacted directly to inform.

We apologise for any inconvenience this may have cause.

Get in touch 

If you have any questions or would like to discuss this issue further, please contact the Issue Management Team

Gemini Locational Trade Issue  

Background

We identified an issue affecting locational sales trades within Gemini.

Some trades were not displaying the correct status and, in certain cases, an incorrect balance position. The issue was affecting a small number of Shippers. 

Progress and next steps

Corrections have now been applied for the affected Shippers and the immediate issue has been resolved. An enduring fix has also been successfully deployed to ensure the issue does not reoccur.

We apologise for any inconvenience this may have cause.

Get in touch 

If you have any questions or would like to discuss this issue further, please contact the Issue Management Team

There are no known UIG allocation issues within current D+5 closeout window.

Updated - N/A

Background

Any UIG allocation issues identified within D+5 closeout will be communicated here.

For information, historical issues relating to UIG Allocation are recorded in the UIG Allocation Issues Tracker on the UIG webpage