Supplying services to Xoserve

Find out how to become a supplier to Xoserve. Learn about the processes we use, including purchase orders and invoicing.

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    How to become an approved supplier

    To become an approved supplier to Xoserve, you’ll need to pass our due-diligence checks and complete a supplier application form.

    Please get in touch with your Xoserve contact or our Purchase to Pay (P2P) team to request a form.

     

    Purchase orders

    We operate a “no purchase order, no payment” system.

    If you’ve been asked to provide any goods and services to Xoserve but haven’t received a supplier application form or a purchase order (PO) number, please get in touch. You can contact our P2P team or speak to your Xoserve contact.

     

    Submitting invoices and payment terms

    All invoices should be sent directly to our invoicing team.

    Unless otherwise agreed, we operate 42-day payment terms from the receipt of an invoice.

     

    Our Supplier Code of Conduct

    We expect our suppliers to conduct their business in line with our core values of respect, commitment and teamwork.  

    We also expect them to adhere to our Supplier Code of Conduct. We send this document to new suppliers before they start working with us and to existing suppliers each year.  

     

    Who to contact

    Need to contact us? Our Purchase to Pay (P2P) team is happy to help.

    Email us for queries on invoices, purchase orders, working with us or to request a supplier application form.

    Email

    Contact us

    Have a query? Our Purchase to Pay (P2P) team is happy to help.

    Email us