Live updates
Gemini Access Issue - RESOLVED
Updated: Monday 10 February 2025 22:45 |
BackgroundWe experienced a technical issue affecting access to the Gemini service. Customers connecting via the internet-based Citrix URL were unable to access the service. The issue is related to a critical outage affecting our internet provider. Progress and next stepsOur vendor has confirmed the issue is now resolved. Access to the Gemini service has been restored. We will remain in contact with our vendor to understand the full root cause of the issue. We apologise for any inconvenience this may have caused your organisation. Get in touchIf you have any questions or would like to discuss this issue further, please contact the Issue Management Team
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UIG allocation issues
There are currently the following allocation issues: |
Updated: Monday 10 February 2025 09:30am |
LDZ = WS; Gas Day = 05/02/2025; Status = Corrected within D+5 closeout For information, historical issues relating to UIG Allocation are recorded in the UIG Allocation Issues Tracker on the UIG webpage |
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