M Number Creation

Discover how the M Number creation service works – and how to request one.

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    What is the M Number creation service? 

    M Number creation is a service for Shippers.  

    If you find a live supply point that doesn’t have a live Meter Point Reference Number (MPRN or M Number), we’ll create one for you. 

    This is not a service for new connections.


    How to request an M Number 

    To get an M Number, Shippers need to: 

    1. download and complete the Shipper M Number creation form 
    2. provide all the mandatory, fast-track and optional data that’s relevant 
    3. follow this format for the file name: SSC.DDMMYYYY.MNC.xls  
      Just change SSC to your Organisational Short Code – and DDMMYYYY to the relevant date, month and year. The rest stays the same.
    4. email the form to xoserve.mprncreation@xoserve.com  


    What happens next? 

    We’ll check over your request and make sure an M Number hasn’t already been created.  

    Then we’ll send it to the relevant distribution network for further validation. They may request a site visit.   

    When the distribution network has validated your request, we’ll create an M Number and let you know. If it’s rejected, we’ll tell you the reason why.   


    Find out more

    Read our M Number User Guide for more detail and advice on applying for an M Number.


    Related Links

    Contact us

    Got a question about M Number creation? 

    Email: xoserve.mprncreation@xoserve.com 

    Or call: 0121 713 4903 

    Did you know
    We hold the data for 24 million gas premises