M Number Creation
Discover how the M Number creation service works – and how to request one.
What is the M Number creation service?
M Number creation is a service for Shippers.
If you find a live supply point that doesn’t have a live Meter Point Reference Number (MPRN or M Number), we’ll create one for you.
This is not a service for new connections.
How to request an M Number
To get an M Number, Shippers need to:
- download and complete the Shipper M Number creation form
- provide all the mandatory, fast-track and optional data that’s relevant
- follow this format for the file name: SSC.DDMMYYYY.MNC.xls
Just change SSC to your Organisational Short Code – and DDMMYYYY to the relevant date, month and year. The rest stays the same. - email the form to xoserve.mprncreation@xoserve.com
What happens next?
We’ll check over your request and make sure an M Number hasn’t already been created.
Then we’ll send it to the relevant distribution network for further validation. They may request a site visit.
When the distribution network has validated your request, we’ll create an M Number and let you know. If it’s rejected, we’ll tell you the reason why.
Find out more
Read our M Number User Guide for more detail and advice on applying for an M Number.
Related Links
Contact us
Got a question about M Number creation?
Email: xoserve.mprncreation@xoserve.com
Or call: 0121 713 4903