M Number Creation

What is the M Number creation service? 

M Number creation is a service for Shippers.  

If you find a live supply point that doesn’t have a live Meter Point Reference Number (MPRN or M Number), we’ll create one for you. 

This is not a service for new connections.

How to request an M Number 

To get an M Number, Shippers need to: 

1. download and complete the Shipper M Number creation form 
2. provide all the mandatory, fast-track and optional data that’s relevant 
3. follow this format for the file name: SSC.DDMMYYYY.MNC.xls  
   Just change SSC to your Organisational Short Code – and DDMMYYYY to the relevant date, month and year. The rest stays the same.
4. email the form to xoserve.mprncreation@xoserve.com  

What happens next? 

We’ll check over your request and make sure an M Number hasn’t already been created.  

Then we’ll send it to the relevant distribution network for further validation. They may request a site visit.   

When the distribution network has validated your request, we’ll create an M Number and let you know. If it’s rejected, we’ll tell you the reason why.