Vision and strategy

Find out about our vision and strategy for simplifying the energy market.

Our Vision

Delivering the gas industry’s digital heartbeat using data for consumer benefit and accelerating net zero progress.

 

Our Strategy

We sit at the heart of the gas industry. As Great Britain’s central data services provider, we monitor and support how gas flows across the network, helping ensure the market runs smoothly, efficiently and reliably.

Our unique position gives us a whole‑system view of how the gas industry operates today — and how it needs to evolve for tomorrow. We are committed to using our years of data insight and experience to support decarbonisation and the future energy sustainability.

Strategic Principles

Our three core strategic principles and five supporting journeys are central to our broader evolutionary strategy: Making Energy Data Work. 

  • Build Trust by providing ‘transparency as standard’ and identifying new ways we can drive valuable outcomes for all.
  • Innovate in order to help facilitate the transition to net zero.
  • Deliver the robust, secure Central Data Service Provider (CDSP) services that are required now, and in the future.

Strategic Journeys

To fulfil these principles, we created a number of Strategic Journeys to build on current capacity and capability, moving forward from: 

Planning for the future through our
Business Plan

Xoserve Strategic Scorecard

A new Strategic Scorecard has been developed to align our Vision and Strategy with measurable objectives across seven key performance areas.

View Strategic Scorecard