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XRN 5569
Contact Data Provision for IGT Customers

Last Updated
04 Oct 2023
Release Type
Implementation Date
Proposer Brookfield Utilities UK Impacted DSC service area


To be confirmed

Customer Change Team Leader


IGTs request that Xoserve, as Central Data Service Provider, assess solutions that enable IGTs to gain access to Contact Data held against their associated IGT Supply Meter Points.

Xoserve should consider the following key requirements;

  • ease in which that data is provided to, and processed by, IGT customers
  • frequency that data is made available to IGT customers
  • completeness of data to ensure a full view of all forms of Contact Data against the associated IGT Supply Meter Points is made available where necessary
  • that data is provided in a secure and robust manner
  • that data is provided in a efficient manner, taking into account respective IGT portfolio sizes

By taking into account these key requirements and developing a solution that provides associated capabilities to IGT Customers, the problems statement and benefits outlined within this Change Proposal can be addressed and realised.   

Impacted Customer Types

  • IGT


Document title Comment Last updated CHMC outcome
Change Proposal Change Proposal Raised 18/10/22 Approved into Capture at ChMC 12/10/22 
Initial Review Stage not required N/A N/A
High Level Solution Options Stage not yet reached N/A N/A
Solution Review Stage not yet reached N/A N/A
Detailed Design Stage not yet reached N/A N/A
Evaluation Quotation Reports (EQR) Stage not yet reached N/A N/A
Business Evaluation Reports (BER) Stage not yet reached N/A N/A
Change Completion Reports (CCR) Stage not yet reached N/A N/A


Initial Review
Change Proposal Raised 03/10/22
Status Approved at ChMC 12/10/22
Approved to Capture 12/10/22
Status ChMC approved into Capture
Solution Consultation
Expected: 00/00/00
Status Awaiting
Awaiting Delivery
Expected: 00/00/00
Status Awaiting
In Delivery
Expected: 00/00/00
Status Awaiting
Expected: 00/00/00
Status Awaiting

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