Who to contact
We're here to help
Xoserve system issues and process queries
Please raise a ticket via our Service Desk Portal and our team will get in touch.
Consumers Switching Gas Supplier
Useful information and who to contact with any issues switching Gas Supplier.
Please email firstname.lastname@example.org
All other queries
Please contact our Customer Experience Team who are ready to support you.
Our Customer team are also here to support you if you want to make a complaint.
If you have any feedback about our services, we’d love to hear them here.
Haven't found what you're looking for or not sure who to contact?
If you need general information about any of our products or services or just want to say hi – please complete the form below.
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Resolving your issues and answering your queries are our top priority. We promise to get back to you as soon as possible.
65 New Road
- Telephone: 0121 229 2000