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Complaint details

Please describe your issue and privide us with information on when this happened and how you have been affected so that we can accurately understand your complaint and investigate how we can put things right for you.

What's this?
Your gas meter point reference number (MPRN) is usually a 10-digit reference number found at the top or bottom of the bill. The number doesn�t contain any letters and it should also be stamped on the actual gas meter itself.
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