Live updates

Data refresh issue for Discovery APIs – Friday 26 November 2021, 12.30pm

We can now confirm the issue has now been resolved and the data held for the Discovery APIs is now up to date. 

Once again, thank you for your patience with this matter and please accept our apologies.

Supplier and Shipper failure – our response to recent gas market events

You'll find helpful information for Suppliers, Shippers and consumers on our Supplier and Shipper failure webpage.

Supplier – failed Shipper replacement form

If you’re a Supplier wanting to replace a failed Shipper, then you’ll need to complete the Supplier – failed Shipper replacement form to start the process.

COVID-19 Information

View our latest COVID-19 updates and find out more about how we remain committed to supporting our customers through the pandemic.

Our Incident Management Team (IMT) meet twice a week to ensure ongoing monitoring of the situation, and we provide customer updates every two weeks.

UIG allocation issues