13 November 2026
We're carrying out our annual disaster recovery test on Saturday 21 and Sunday 22 November 2026.
There will be no impact on processing files but there may be a short delay in returning data via the Cloud IX portal.
If you experience an issue on either of these dates where data has not been returned via the portal, please refresh the portal service.
Failover activity - Saturday 21 November
5am – 7am
Failback activity - Sunday 22 November
5am – 7am
If you have any problems during these times please check our Live updates webpage where updates on any known issues will be provided.
Need support?
If you would like any further information on the activity please email us using the link below.
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