31 July 2026

We're pleased to share the final version of our Statement of Planning Principles (SPP) document for Business Plan 2027-30 (BP27).

We're pleased to share the final version of our Statement of Planning Principles (SPP) document for Business Plan 2027-30 (BP27) that sets out the strategic framework and guiding principles that will shape the development of BP27. It reflects feedback received from Customers and stakeholders during the engagement period, demonstrating how we will strengthen trust through effective engagement, provide robust assurance and demonstrate value for money for our Customers. To see how feedback has shaped the final SPP, please see our You Said / We Did document here.

The SPP is available to view and download below and on the dedicated online portal, which includes all business plan related documentation and media. 

 

Providing your feedback 

Although there is no formal consultation period for the final SPP, we continue to welcome your comments as we move into the next stages of business plan development. Please email your thoughts and feedback to us at business.planning@xoserve.com

 

Our Business Plan 

To learn more about our annual business planning process, please visit our dedicated business plan webpage. 

If you have any questions, please email us at business.planning@xoserve.com.

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