Service Line Telephone Number Changes

From Monday 22nd February 2021, our phone numbers across four of our telephone service lines have changed. This will mean that they no longer sit on the National Grid platform. This was previously communicated in December’s Contract Management Committee.

Please see the new numbers attached below:

Data Search Helpline - 0121 260 2890

Industrial and Commercial Helpline - 0121 260 2891

CMS Helpline - 0121 260 2892

Shipperless & Unregistered End User Helpline - 0121 260 2893