3 November 2023

We're carrying out our annual disaster recovery test on Thursday 16 and Friday 17 November 2023.

There will be no impact on processing files but there may be a short delay in returning data via the SwitchStream portal.

If you experience an issue on either of these dates where data has not been returned via the portal, please refresh the portal service.


Failover activity - Thursday 16 November

6am – 8am

Failback activity - Friday 17 November

6am – 8am

If you have any problems during these times please check our Live updates webpage where updates on any known issues will be provided.


Need support?

If you would like any further information on the activity please email us using the link below.

Email us




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