20 August 2025
The purpose of the Customer Advisors is to bring a customer perspective to the highest level of Project Trident governance – bringing independence, challenge, and greater transparency to Project Trident decision-making.
Appointed in June 2025 on a six-month trial basis, our Customer Advisors will bring a wealth of experience to Project Trident.
Customer Advisor for Shippers – Gareth Evans
Gareth Evans is a Director of Waters Wye Associates, covering gas and power retail. Starting his career at Elexon, he has gone on to work for Total Gas and Power and, financial institution UBS before joining Water Wye Associates.
In that time, he has developed a wide range of experience in both the UK and European power and gas markets.
Customer Advisor for GTs – Matthew Little
Matthew Little joined Northern Gas Networks (NGN) in 2007, working in the IT team as a Project Manager. He was appointed to the Senior Management Team in 2015.
Matthew became Director of Innovation, Improvement, and Information (3IG) in 2016. In this role, Matthew is responsible for the end-to-end operation and support of IT systems, driving the successful delivery of strategic project and programmes, and overseeing robust cyber security measures to safeguard the organisation.
Matthew has successfully led numerous transformation programmes and driven forward complex, high-impact technology innovation changes.
Gareth and Matthew will work closely with the Project Trident Steering Committee to provide independence and challenge to the project – we welcome their experience and their perspectives.
Customers can get in touch with them via the routes provided within the introductory session in June.
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