Solution Change Pack consultation in progress
The AQ Correction process enables the Registered User to challenge the Formula Year AQ/SOQ and Rolling AQ/SOQ where the existing recorded value is not reflective of the next 12 months annual quantity. There are 4 reasons for which the AQ can be corrected, one being correction reason code 4, allows for an AQ Correction following the rejection of a meter read due to failure of the outer tolerance validation.
Currently the validation checks that the AQ has been recalculated when assessing the AQ correction request however where a site was previously shipperless or unregistered where an AQ has not been re-calculated since Nexus go live. In this instance the AQ correction is rejected with rejection code AQI00004 – Recently calculated AQ is not available.
In this instance there is no further action that can be taken and future reads cannot be loaded as the prevailing AQ is understated so fail tolerance and the AQ correction is also rejecting.