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XRN 4273
Introducing IHD (In-Home Display) Installed Status of Failed MOD reference 614

Last Updated
27 Jan 2020
Status
Implemented
Release Type
Major
Implementation Date
01 Feb 2019
Proposer EDF Energy Impacted DSC service area

Service Area 1 (Previous Dec 18 – Mar 21)

Manage Supply Point Registration

Customer Change Team Leader uklink@xoserve.com

Summary

At the time when the data items relevant to smart metering were included in the UNC Transportation Principal Document (TPD) Section Annex M -1, the values created for In-Home Device (IHD), i.e. ‘Installed’, ‘Declined’ and ‘Existing’ values were felt to be the only status flags required. However, subsequent to this it has become clear that in a number of cases it is not possible to provide the customer with an IHD where they wish to. The main reason for this is the set-up of Home Area Network (HAN) connectivity, a recognised problem that is being addressed through the industry projects on dual band comms hubs and Alternative HAN solutions. The current list of valid status flags do not enable these instances to be captured, and the current status options may be being misused in regards to these instances.

This CP seeks to introduce the new In Home Display Status of ‘F’ - ‘Failed IHD Asset’.

Impacted Customer Types

  • Shipper

Documents

Document title Last updated Type
XRN4273 CP 15/Jan/2019 PDF

Timeline

Initial Review
Capture
Solution Consultation
Awaiting Delivery
In Delivery
Implemented

Contact the Change Team

Need to get in touch with a member of the Change Team?

You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.