Image of back arrow Back to filtered results

XRN 4752
Meter Read Performance

Last Updated
14 Jan 2019
Release Type
Implementation Date
15 Mar 2019
Proposer Xoserve Impacted DSC service area

Service Area 18

Provision of User Reports and Information

Customer Change Team Leader


It is proposed to provide these reports anonymously until the PARR is amended to provide non-anonymised reports to PAC (completed under UNCC; not the DSC).

Section M of UNC states the read obligation for Class 2 and Class 3 Supply Meter points. Within Code this section also states:
- TPDM5.7.4 Each User shall secure that the requirement in paragraph 5.7.1 is complied with in respect of at least 97.5% of Relevant Class 2 Supply Meters every Day and the CDSP shall notify each User of its performance in such respect
- TPDM5.8.5 MD is the number of Relevant Class 3 Supply Meters and the CDSP shall notify each User of its performance in such respect.

This states that the CDSP has an obligation to report the performance. There are service lines set up for us to provide read performance reports; we need a CP to enact this.

Impacted Customer Types

  • MAP
  • NGT
  • Shipper


Document title Last updated Type
XRN4752 - Meter Read Performance CCR 15/May/2019 PDF
XRN4752 CP 15/Jan/2019 PDF


Initial Review
Solution Consultation
Awaiting Delivery
In Delivery

Contact the Change Team

Need to get in touch with a member of the Change Team?

You can email us at: and we'll get back on the same day between the hours of 9:00am to 4:30pm.