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XRN 4897
Resolution of deleted Contact Details (contained within the S66 records) at a Change of Shipper event

Last Updated
11 Sep 2020
Release Type
Implementation Date
07 Nov 2020
Proposer Xoserve Impacted DSC service area

Service Area 1 (Previous Dec 18 – Mar 21)

Manage Supply Point Registration

Customer Change Team Leader


When Customer Contact Details are end dated, we should delete the associated data.  End dating of contact details occurs within UK Link systems when a Change of Shipper happens, the Shipper provides an update to the Contact Details or an instruction to end date them.  This includes the following data:

  • Information related to Consumers in the S66 Record
  • Premises Customer Name
  • Shipper Customer Name
  • ISO and ISC Contacts (S66 Record)

This change applies to Customer Contact Details


This Change is in scope of November 2020 Release, information about this Release can be found here.

Impacted Customer Types

  • Shipper


Document title Comment Last updated CHMC outcome
Change Proposal Stage not yet reached   N/A
Initial Review Stage not yet reached   N/A
High Level Solution Options Stage not yet reached   N/A
Solution Review Stage not yet reached   N/A
Detailed Design Stage not yet reached   N/A
Evaluation Quotation Reports (EQR) Stage not yet reached   N/A
Business Evaluation Reports (BER) Stage not yet reached   N/A
Change Completion Reports (CCR) Stage not yet reached   N/A


Initial Review
Solution Consultation
Awaiting Delivery
In Delivery

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