Image of back arrow Back to filtered results

XRN 5007
Correction in the reconciliation process when volume is zero

Last Updated
24 Jan 2022
Release Type
Implementation Date
22 Jan 2022
Proposer Xoserve Impacted DSC service area

Service Area 5 (Previous Dec 18 – Mar 21)

Metered Volume and Metered Quantity

Customer Change Team Leader


There has been a large increase in the number of MN09 exceptions with no current workaround. The functional process needs to be reviewed and corrected to ensure valid MN09 exceptions no longer occur. To prevent valid MN09 exceptions from occurring and ensure that the resultant billing, and any related downstream processing, is correct.

Impacted Customer Types

  • Shipper
  • DNO


Document title Last updated Type
XRN5007 - CP 13/Jul/2021 PDF
XRN5007 HLSO 11/Dec/2020 PDF


Initial Review
Change Proposal Raised 29/06/20
Status Awaiting ChMC approval
Approved to Capture 08/07/20
Status ChMC approved into Capture
Solution Consultation
Solution review Change Pack issued 14/12/20
Status ChMC approved solution 13/01/2021
Awaiting Delivery
Stage not used 00/00/00
Status Change moved directly to In Delivery
In Delivery
Release Nov 21 Detail Design Change Pack issued 15/03/21
Status ChMC approved design 07/04/2021
Expected: 22/01/22
Status Successfully Implemented

Contact the Change Team

Need to get in touch with a member of the Change Team?

You can email us at: and we'll get back on the same day between the hours of 9:00am to 4:30pm.