|
Last Updated
|
09 Apr 2020 |
Status
|
Implemented
|
|
Release Type
|
Ad-hoc |
Implementation Date
|
24
Oct
2019
|
| Proposer | Xoserve | Impacted DSC service area |
N/A Not applicable |
| Customer Change Team Leader | uklink@xoserve.com |
Summary
The Service Description Table has been updated to amend one service line and include two new service lines. Both the amended service line and two new service line are set out in Service Area 16 and impact on GT/iGTs only.
The amended service line (ASGT-NC SA16-06) relates to the process followed in the event of a call concerning a gas emergency.
The new service lines describe how Xoserve will enter into a Confidentiality Agreements as agent of GT/iGTs with a third party customer for services that are already approved under the DSC Third Party and Additional Services Policy.
Note: Verbal approval was received at CoMC 16th October 2019 and published on the Joint Office 24th October 2019.
Impacted Customer Types
- IGT
- DNO
Documents
| Document title | Last updated | Type |
|---|---|---|
| XRN5029 - Service Description Table updates October 2019 | 01/Oct/2019 |
Timeline
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.