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XRN 5029
Service Description Table updates October 2019

Last Updated
09 Apr 2020
Release Type
Implementation Date
24 Oct 2019
Proposer Xoserve Impacted DSC service area


Not applicable

Customer Change Team Leader


The Service Description Table has been updated to amend one service line and include two new service lines. Both the amended service line and two new service line are set out in Service Area 16 and impact on GT/iGTs only.

The amended service line (ASGT-NC SA16-06) relates to the process followed in the event of a call concerning a gas emergency.

The new service lines describe how Xoserve will enter into a Confidentiality Agreements as agent of GT/iGTs with a third party customer for services that are already approved under the DSC Third Party and Additional Services Policy.


Note: Verbal approval was received at CoMC 16th October 2019 and published on the Joint Office 24th October 2019.

Impacted Customer Types

  • IGT
  • DNO


Document title Last updated Type
XRN5029 - Service Description Table updates October 2019 01/Oct/2019 PDF


Initial Review
Solution Consultation
Awaiting Delivery
In Delivery

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