Optimising the Must Read process for IGT Customers
|15 Apr 2020||
|Proposer||BUUK||Impacted DSC service area||
Service Area 22
|Customer Change Team Leaderemail@example.com|
Changes to the generation logic of current Must Read reports to IGT customers. Also, a monthly reconciliation is required to account for all contacts raised.
Assessment is needed to understand whether any changes to the Must Read process are also required – this is to ensure any sites that have subsequently had a successful meter read from the registered Shipper are no longer flagged as being outstanding within the Must Read process for the relevant IGT.
Impacted Customer Types
|Document title||Last updated||Type|
|XRN5147 - CP||15/Apr/2020|
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