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XRN 5147
Optimising the Must Read process for IGT Customers

Last Updated
15 Apr 2020
Release Type
Implementation Date
Proposer BUUK Impacted DSC service area

Service Area 22

Specific Services

Customer Change Team Leader


Changes to the generation logic of current Must Read reports to IGT customers. Also, a monthly reconciliation is required to account for all contacts raised.

Assessment is needed to understand whether any changes to the Must Read process are also required – this is to ensure any sites that have subsequently had a successful meter read from the registered Shipper are no longer flagged as being outstanding within the Must Read process for the relevant IGT.

Impacted Customer Types

  • IGT


Document title Last updated Type
XRN5147 - CP 15/Apr/2020 PDF


Initial Review
Solution Consultation
Awaiting Delivery
In Delivery

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