30 June 2025

We are pleased to announce the publication of the Statement of Planning Principles (SPP) document which officially starts the Business Plan 2026-29 process.

The SPP is available to view and download below and on the dedicated BP26 online portal, which includes all business plan related documentation and media.

  • BP26 Draft Statement of Planning Principles

    The publication of our draft Statement of Planning Principles is the first step in our annual activities to engage with customers on the preparation of our budget for April 2026 to March 2027 and our financial forecasts for the following two years.

    PDF, Last Updated 30/06/2025, 6.9 MB

What is the Draft Statement of Planning Principles?

The SPP outlines the strategic framework and principles that will guide the creation of BP26, setting out our approach to building Trust through fantastic engagement, intuitive content presentation, effective assurance and clearly articulating Value for Money. It also describes how we will Innovate via the investments we will be proposing this year and how the new capacity and capability we have introduced will enable us to Deliver excellent CDSP services on behalf of our Customers.

 

Providing your feedback

As the first formal step in information sharing, this document is intended to create dialogue, encourage feedback and initiate action. In each section of the document, we pose questions that we believe will drive useful engagement, but we welcome all comments and feedback.

The consultation window is open until 13 July 2025, and we would love to hear your thoughts.

You can email us at business.planning@xoserve.com or use the forum-style functionality in the consultation section on the BP26 online portal.


We will be presenting a summary of the document at our in-person Customer event on 8 July 2025. If you are unable to attend, you will be able to access post-event content and have the opportunity to feedback digitally.

Thanks for engaging with the BP26 development process.

 

Our Business Plan

To learn more about our annual business planning process, please visit our dedicated business plan webpage.

If you have any questions, please email us at business.planning@xoserve.com.

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