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Resolution of deleted Contact Details (contained within the S66 records) at a Change of Shipper event

Last Updated
11
Sep
2020
Reference Number
XRN 4897
Proposer
Xoserve
Customer Change Team Lead
uklink@xoserve.com
Release Type
Major
Origination Date
14
Oct
2019
Implementation Date
07
Nov
2020
Impacted DSC Service Area
Service Area 1
Manage Supply Point Registration
Status
Implemented

Summary

When Customer Contact Details are end dated, we should delete the associated data.  End dating of contact details occurs within UK Link systems when a Change of Shipper happens, the Shipper provides an update to the Contact Details or an instruction to end date them.  This includes the following data:

  • Information related to Consumers in the S66 Record
  • Premises Customer Name
  • Shipper Customer Name
  • ISO and ISC Contacts (S66 Record)

This change applies to Customer Contact Details

 

This Change is in scope of November 2020 Release, information about this Release can be found here.

Impacted Customer Types

  • Shipper

Timeline

Initial Review
Capture
Solution Consultation
Awaiting Delivery
In Delivery
Implemented

Contact the Change Team

Need to get in touch with a member of the Change Team?

You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.