Shipper Agreed Read (SAR) exceptions process (Modification 0811S)
|14 Sep 2023||
|Proposer||SEFE||Impacted DSC service area||
Service Area 1 (Current Apr 21)
Manage Shipper Transfers
|Customer Change Team Leaderfirstname.lastname@example.org|
This change has been raised in to deliver the requirements set out under UNC Modification 0811S, in order to provide a remedy for SARs that have failed to be progressed (exceptions) within a reasonable period, to be proactively managed by the Central Data Services Provider (CDSP).
Both Shippers should attempt to amend the transfer read in line with the SAR within 2 months after it was agreed. Currently only the Proposing User can submit the SAR to the CDSP. If this has not occurred, then under this change, the CDSP can be contacted for support and ensure the new agreed read is recorded centrally.
When the CDSP needs to be contacted for support, the Shipper should provide them with suitable evidence of the new agreed read.
The CDSP will then notify the other Shipper of the new agreed read and will, in the absence of any relevant rejection, process the new agreed read centrally.
Impacted Customer Types
|Document title||Comment||Last updated||CHMC outcome|
|Change Proposal||CP raised||13/01/2023||Approved at ChMC 11th January 2023|
|High Level Solution Options||N/A||17/04/2023||N/A|
|Solution Review||3165.3 - VO - PO||12/05/2023||
ChMC approved Solution Option 1
|Detailed Design||3213.2 - VO - PO||14/09/2023||
Approved at ChMC 13/09/2023
|Evaluation Quotation Reports (EQR)||Stage not yet reached||N/A|
|Business Evaluation Reports (BER)||Stage not yet reached||N/A|
|Change Completion Reports (CCR)||Stage not yet reached||N/A|