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XRN 5604
Shipper Agreed Read (SAR) exceptions process (Modification 0811S)

Last Updated
11 Jan 2023
Status
Current
Release Type
Unallocated
Implementation Date
TBC
Proposer Xoserve Impacted DSC service area

Service Area 1 (Current Apr 21)

Manage Shipper Transfers

Customer Change Team Leader uklink@xoserve.com

Summary

This change has been raised in to deliver the requirements set out under UNC Modification 0811S, in order to provide a remedy for SARs that have failed to be progressed (exceptions) within a reasonable period, to be proactively managed by the Central Data Services Provider (CDSP).


Both Shippers should attempt to amend the transfer read in line with the SAR within 2 months after it was agreed. Currently only the Proposing User can submit the SAR to the CDSP. If this has not occurred, then under this change, the CDSP can be contacted for support and ensure the new agreed read is recorded centrally.


When the CDSP needs to be contacted for support, the Shipper should provide them with suitable evidence of the new agreed read.
The CDSP will then notify the other Shipper of the new agreed read and will, in the absence of any relevant rejection, process the new agreed read centrally.

Impacted Customer Types

  • Shipper

Documents

Document title Comment Last updated CHMC outcome
Change Proposal CP raised 13/01/2023 Approved at ChMC 11th January 2023
Initial Review Stage not yet reached 15/01/2019 N/A
High Level Solution Options Stage not yet reached 15/01/2019 N/A
Solution Review Stage not yet reached 15/01/2019 N/A
Detailed Design Stage not yet reached 15/01/2019 N/A
Evaluation Quotation Reports (EQR) Stage not yet reached 15/01/2019 N/A
Business Evaluation Reports (BER) Stage not yet reached 15/01/2019 N/A
Change Completion Reports (CCR) Stage not yet reached 15/01/2019 N/A

Timeline

Initial Review
CP raised 22/12/22
Status CP will be presented at ChMC for approval at ChMC to proceed into Capture
Capture
Approved into capture 11/01/23
Status January ChMC approved into Capture
Solution Consultation
Expected: 00/00/00
Status Awaiting
Awaiting Delivery
Expected: 00/00/00
Status Awaiting
In Delivery
Expected: 00/00/00
Status Awaiting
Implemented
Expected: 00/00/00
Status Awaiting

Contact the Change Team

Need to get in touch with a member of the Change Team?

You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.