Training sessions
Discover the training sessions we offer our customers – and how to book them.
Why book a training session?
We run training sessions throughout the year for customers across all areas of the gas industry.
From induction days to expert forums, the sessions:
- build your knowledge about industry issues and processes
- help you get the most from our products and services
Our training days are hands-on and interactive.
With a dedicated tutor, you’ll quickly build your knowledge and experience.
Summary of training sessions
Here are some of the popular training events on our calendar:
Induction to gas
An introduction to the gas industry, stakeholders, processes and systems. Taking place every month, this training session is for new industry participants – and anyone who needs a refresher.
Invoicing discovery
An overview of invoicing principles and processes in Britain's gas market.
Expert days
In-depth Q&A sessions with industry experts, covering gas industry and market topics. Please contact the training team to find out about our next session.
Customer process days
A rigorous look into a different industry process every session. The next session is scheduled for Tuesday 23 May 2023 and will focus on meter read processes.
