17 November 2022

We welcome our customers’ views as we continue to develop our Business Plan 2023.

We are pleased to share the second draft of our Business Plan for 2023/24 (BP23). This document sets out our strategic priorities and budget for the next financial year (April 2023 to March 2024) and provides forecasts for the following two financial years (April 2024 to March 2026).


In October, we shared the first draft of this document. We’ve listened to your views and have replied directly to respondents.

Our DSC Contract Managers can access our secure, curated SharePoint site

This site will contain all supporting documentation, including the Business Cases and overviews which underpin the plan.

We have emailed a link to this site directly to DSC Contract Managers.


Your feedback is important

We are keen to hear your views on this second draft of BP23, to help us shape the final version.

You can use SharePoint to provide feedback and ask questions about BP23 and/or the business planning process if you wish. Alternatively, you can email us at customerexperience@xoserve.com.

Our consultation period will close on Friday 2 December 2022.



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